Reporting Hotline

How to File a Report or Complaint

Click on to file a complaint online in English, Spanish, Chinese, Filipino, Thai, Hindi, Malay, or Indonesian.


Call 855-222-0621 for English language calls from the U.S. and Canada.

Call 800-216-1288 for Spanish language calls from U.S. and Canada.

Call 01-800-681-5340 for Spanish language calls from Mexico.

Call 855-725-0002 for French language calls from Canada.

Call 844-301-0005 for calls in languages other than English, Spanish, and French.


Send an email to and specify RZIM in the subject line.

Fax to 215-689-3885 and specify it is regarding RZIM.


* Complaints can be filed anonymously through any of these options.