Employment

Ravi Zacharias International Ministries seeks to reach and challenge those who shape the ideas of culture with the credibility and the beauty of the Gospel of Jesus Christ. To questions of the skeptic and the believer we offer an apologetic – we give an answer – to the counter claims of secularism and other worldviews. We address the intellectual and existential assumptions of our culture, realizing that for some, the door to the heart is through the mind, and for others through the imagination. Our vision is threefold: evangelism, apologetics and training. One of the great losses of our time is critical thinking and RZIM is committed to reaching this generation around the world. We seek to remove the barriers to the cross for the skeptic and we prepare Christians to give a reason for the hope within. If you would like to be part of this effort, consider whether your skills and calling match any of the open positions listed here. All positions are regular, full-time jobs unless noted otherwise.

If you are interested in applying for a position please submit your resume and complete the RZIM Application for Employment and send these both to [email protected].

RZIM Application

No phone calls please.


We are currently looking to fill the following position(s):

Merchandising Manager

PURPOSE:

Under general supervision, provides merchandising trends and inventory control as well as operational and administrative supervision of both a brick and mortar Bookstore operation and an on-line store, and ancillary retail services. Oversees and coordinates merchandising tasks for the Ministry including design recommendations and inventory control, sales and returns, vendor relations, and related reporting. Supervises temporary customer service/stock management staff for events and as needed.

SUPERVISION:

Reports directly to the Director of Facilities and Corporate Services.

RESPONSIBILITIES:


    • Identifies trends and opportunities based on analysis of product, consumer and competitive trends in the market and develops seasonal initiatives and strategic line plans.
    • Utilizes market sources and knowledge to provide clear product direction to the Marketing and design team and works cross-functionally with the product creation team to develop product lines, meet key dates, executing from ideation to consumer experience.
    • Works as a liaison between design, product development, production, sourcing, marketing, and 3rd party sourcing partners.
    • Serves as the champion of internal and external product-related communication through teaching/educating all partners and channels and collaborates with them such as 3rd party providers and Customer Care and collaborates with them to better understand customer feedback. Clearly communicates the product strategy by creating a product brief that explains the features and benefits of each product.
    • Monitors inventory levels closely, considering needs of other departments (e.g. ZI events, Still Point events) for resources.
    • Monitors sales histories of various products to maximize efficiency of retail space and online store offerings (fulfilled through 3rd party provider).
    • Evaluates suppliers to achieve cost-effective opportunities and continues to grow trusting relationships.
    • Collaborates with other departments and 3rd party providers to ensure business goals are met annually.
    • Manages the operation of a brick & mortar store unit and an online store, including purchasing of books, special orders, receiving and shipping, places orders to replenish stock, avoiding insufficiencies or excessive surpluses in inventory, and analyzes data to anticipate future needs.
    • Oversees and coordinates the payment of invoices and freight bills on blanket purchase orders.
    • Prepares and administers the bookstore budget; recommends, implements, and administers operating policies and procedures.
    • Oversees maintenance of stock, displays, signs, and inventory; manages year end inventory utilizing computer to check for theft and shrinkage.
    • Represents the organization at various community and/or business meetings, committees, and task forces; promotes existing and new programs and/or policies.
    • Assists in recruiting, training and directing volunteers as needed for events including training of volunteers to operate point of sale system, handle credit card sales, treat customers in a courteous manner, and become familiar with merchandise and its location within store.
    • Manages implementation of special promotions and sales.
    • Oversees maintenance of point of sale system (Square).
    • Manages inventory, and makes periodic physical spot checks to ensure that computerized records are being maintained accurately.
    • Provides weekly sales reports and receipts
    • Ensures all reports are sent to Finance in a timely manner.
    • Ensures all vendors are paid in a timely manner.
    • Provides quality customer service.
    • Oversees special orders process.
    • Assists in researching potential new products to be carried, eliminates all products that are no longer selling.
    • Works with ZI and Research Assistant to determine which products agree with the RZIM statement of faith and overall theology and mission.
    • Working with other departments such as Marketing and ZI, plans and prepares for all aspects of special event book table sales and proposed materials for events sch as Founders where resource materials will be offered for purchase.
    • Establishes and maintains relationships with other church bookstore managers.
    • Other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:


    • Ability to develop and maintain recordkeeping systems and procedures.
    • Knowledge and skills of basic accounting and inventory management required.
    • Knowledge of supplies, equipment, and/or services ordering and inventory control.
    • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
    • Ability to receive, stock, and/or deliver goods.
    • Skill in budget preparation and fiscal management.
    • Skill in the use of personal computers and related software applications.
    • Ability to make administrative/procedural decisions and judgments.
    • Knowledge of retail floor merchandising and stock control procedures.
    • Knowledge of publishers and book suppliers and procurement procedures.

QUALIFICATIONS:


    • Must have management experience with demonstrated leadership skills.
    • Must have strong computer skills in data base systems and/or point of sale systems, MS Outlook, Word, Publisher and Excel.
    • Must be professional and have highly developed organizational/administrative abilities with strong attention to detail.
    • Requires excellent problem solving ability, strong written and verbal communication skills, and a great customer service mindset with both staff and volunteers.
    • Must have a good eye for design and merchandising.
    • Must be able to sit, stand, reach, and lift up to 30 lbs.
    • Evidence of and a commitment to practice a high level of confidentiality.
    • Must have organizational skills and ability to focus on strategic areas of responsibility
    • Must be in agreement with and committed to upholding RZIM’s Statement of Faith and Statement of Values, as well as its stated Mission and Vision.
    • Strong, effective written and spoken communication skills with an ability to communicate cross-culturally with an internationally diverse team
EDUCATION AND WORK EXPERIENCE:

    • College degree preferred
    • At least five (5) years of retail and/or business experience is desirable.

Employment Type:  Employee

Employment Status: Full-time, Exempt

Relocation Assistance:  None

If you are interested in applying for a position please submit your resume and complete the RZIM Application for Employment and send these both to [email protected].

Download full job description here (160kb)

Assistant to the Director of Apologetics, Theology and the Arts

PURPOSE:

To assist the Director of Apologetics, Theology and the Arts with administrative responsibilities and serve as a coordinator for arts related emphases at RZIM, including A Slice of Infinity and Still Point.

SUPERVISION:

Directly reports to the Director of Apologetics, Theology and the Arts.

RESPONSIBILITIES:


    • Provide administrative support to the Director, including representing her as first point of contact over telephone and email, management of email, administration of budgets and expenses, and responsibility for itinerary and schedule.
    • Manage correspondence for speaking invitations and events for Director. This includes but is not limited to arranging and booking flights, assisting in the logistics of an event as they pertain to the Director, keeping a calendar of events, ensuring that events are listed in Trumba, maintaining event announcements on social media.
    • Manage general correspondence, including but not limited to thank you letters, general inquiries and basic questions generated by A Slice of Infinity, reprinting articles according to RZIM policies, sending request forms. Drafting and sending out letters on behalf of Director.
    • Give assistance with artist image submissions for Slice, including but not limited to screening submissions, answering questions, maintaining correspondence with artists.
    • Manage schedule of authors for daily Slice writings, posting edited articles online, and daily posting and promoting articles on social media sites.
    • Building and maintaining effective relationships and communication at all levels with key external organizations and individuals, including artists, those who visit Still Point, and those who invite the Director to speak, write, or train.
    • Give assistance in the area of Still Point and scheduling exhibits, including but not limited to writing and sending contracts, communication with and scheduling of artists and exhibits, shipping arrangements for art pieces, scheduling reception, and working on public events related to the gallery with Events Coordinator and Director Facilities as directed by the Director.
    • Assist with Still Point events (may require occasional Saturdays and evenings).
    • Any other support as needed in the department and giving general oversight to this area of the ministry.

QUALIFICATIONS:


    • Must be in agreement with and committed to upholding RZIM’s Statement of Faith and Statement of Values, as well as its stated Mission and Vision
    • Detail oriented with exceptional organizational skills.
    • Strong, effective written and spoken communication with an ability to communicate cross-culturally and to diverse groups of people.
    • A process thinker who can manage multiple tasks and develop vision and ideas into an organized action plan.
    • Evidence of and a commitment to practice a high level of confidentiality.
    • Must be a self-starter and self-motivated, proactive in learning new ideas and procedures that may be required as the ministry grows.
    • Must be able to foster and maintain team unity, flexible with job assignments and able to work well with others.
EDUCATION AND WORK EXPERIENCE:

    • An undergraduate degree in Business Administration and/or five(5) plus years related experience in the public or private arena is desired.

Employment Type:  Employee

Employment Status: Full-time, Non-Exempt

Relocation Assistance:  None

If you are interested in applying for a position please submit your resume and complete the RZIM Application for Employment and send these both to [email protected].

Download full job description here (160kb)

Research Coordinator, Zacharias Institute

PURPOSE:

To serve and assist the Zacharias Institute and the US Speaking Team through research, critical analysis, and writing.

SUPERVISION:
The Research Coordinator reports to the Director, Zacharias Institute.

The Research Coordinator works closely with the Director of the Zacharias Institute, as well as the Assistant Director and the Dean of Studies.

RESPONSIBILITIES:


    • Assist in guiding the research focus of the Zacharias Institute’s Academy In-Sight: A National Summit for Campus Ministry Leaders, to be held in February 2018.
      • Research the state of Christianity on university campuses in the U.S.—percentage of Christians in the student body, university evangelism efforts, concerns raised by participating campus ministries, students’ common objections to Christianity, etc.—and write a comprehensive brief on your findings, to be distributed to speakers and participants prior to the summit.
      • After the summit, produce a paper outlining the primary focus and outcome of the conference—popular questions, ideas for strategic evangelism, overall conclusions, etc.
    • Provide research support for other conferences and programs of the Zacharias Institute.
    • Produce written content and assist in curricular design for resources of the Zacharias Institute, including pre-program manuals and post-program material for continued learning.
    • Draft written content for website and marketing communications.
    • Assist in turning Zacharias Institute talk content into written articles.
    • Critically review the arguments and findings of articles, academic journals, books, etc. for use in internal and external speaking engagements and/or publications on behalf of the Zacharias Institute.
    • Provide research support to the RZIM US Speaking Team, as requested by the Director or Assistant Director.
    • Attain appropriate permissions for the use of copyrighted materials.
    • Respond to emails pertinent to current research projects or requiring research expertise on behalf of the Zacharias Institute.
    • Take the initiative to be conversant with key apologetic issues of the day.
    • Assist in other areas as needed, under the discretion of the Director or Assistant Director.
    • Take an active part in the devotional life of the team.

QUALIFICATIONS:


    • Must be in agreement with and committed to upholding RZIM’s Statement of Faith and Statement of Values, as well as its stated Mission and Vision
    • Must have a broad knowledge and understanding of various theological issues and practice discernment
    • Strong, effective written and spoken communication skills with an ability to communicate cross-culturally with an internationally diverse team
    • Must be a team player and be willing to receive and act on direction
    • Evidence of and a commitment to practice a high level of confidentiality
    • Must have organizational skills and ability to focus on strategic areas of responsibility
    • Must be proactive in learning new ideas and procedures that may be required as the ministry grows
EDUCATION AND WORK EXPERIENCE:

    • Bachelor’s Degree required; Master’s Degree in relevant field preferred (Theology, Philosophy, Religion, etc.)

Employment Type:  Employee

Employment Status: Full-time, Exempt

Relocation Assistance:  None

If you are interested in applying for a position please submit your resume and complete the RZIM Application for Employment and send these both to [email protected].

Download full job description here (160kb)

Senior Associate, Information Technology

PURPOSE:

To assist RZIM's IT Department with desktop/network, multimedia and Mitel phone system and other various technology support and/or other activities related to RZIM's information system.

SUPERVISION:

The Senior Associate, Information Technology will have a direct reporting line to the Director, Information Technology.

RESPONSIBILITIES:


    • Responsible for installation of computer accessories and troubleshooting of equipment and networking, Internet connectivity, software and hardware integration
    • Responsible for ordering and expensing Computer Hardware, Software and other technology for the organization.
    • In the absence of the Director, Information Technology, assist the President and CEO of RZIM with IT questions and/or problems as needed (24/7)
    • Provide support for Mitel phone system.
    • Support organization provided cell phones as pertains to email and communication issues.
    • Provide support for hardware and wireless network connectivity
    • Research and recommend hardware/software solutions for organization and other departments.
    • Maintain inventory of computer and printer hardware
    • Support offsite office locations and remote working associates.
    • Manage hardware/software refresh processes per company timetable
    • Support multimedia platform in meeting rooms and classrooms.
    • Support FTP connectivity for Radio stations
    • Setup and support Microsoft Exchange mailboxes
    • Support churches and individuals that sign up to rebroadcast streamed events such as UAI and UAA.
    • Support Networked Copier/Printer/Scanner units in the enterprise.
    • Support creation of Board Reports semi-annually

QUALIFICATIONS:


    • Must be in agreement with and committed to upholding RZIM’s Statement of Faith and Statement of Values, as well as its stated Mission and Vision.
    • Must have a working knowledge of desktop and server hardware and software.
    • Must be a team player and be able to respond to technical issues in a courteous and timely manner.
    • Must be motivated to take on responsibilities eagerly and follow through on assigned projects. This individual should be a self-starter, require little supervision and possess good communication, troubleshooting, and organizational skills, as well as efficient time-management skills.
    • Must be proactive in learning new ideas and procedures that may be required as the ministry grows.
    • Strong, effective written and spoken communication skills with an ability to communicate cross-culturally with an internationally diverse team.
    • Evidence of and a commitment to practice a high level of confidentiality.
    • Must possess technical skills in the following areas: Microsoft Windows 8.1 and 10
    • Must be proficient with Microsoft Office 2010 & 2016, Windows Server 2008 and 2012, Microsoft Exchange
    • Strong functional familiarity and experience with Mac OS in a networked environment
    • Experience with Blackbaud Raisers Edge or similar CRM package is a plus.
    • Some travel may be required.
    EDUCATION AND WORK EXPERIENCE:

    • Computer science degree and/or two to four years of comparable work experience, or any equivalent combination of education, experience and training that enables the applicant to meet the job requirements.

Employment Type:  Employee

Employment Status: Full-time, Exempt

Relocation Assistance:  None

If you are interested in applying for a position please submit your resume and complete the RZIM Application for Employment and send these both to [email protected].

Download full job description here (160kb)

Associate, Prayer & Resources Department

PURPOSE:

To support all the Ministry’s core programs, receiving calls, prayer requests, helping our donors set up recurrent donations and to provide RZIM products and services’ information internally and externally. To assist the Prayer & Resources Manager as needed.

SUPERVISION:

The Prayer and Resources Associate reports directly to the Manager, Prayer & Resources.

RESPONSIBILITIES:


    • Receive and answer general Ministry and Zacharias Institute telephone calls and route as necessary
    • Take donations and assign new accounts
    • Assist customers with a variety of questions regarding RZIM products and ministry
    • Administer address changes and handle returned mail
    • Enter or update new accounts from the Internet
    • Enter CBD customer data from daily spreadsheet
    • Receive voice mail messages and execute necessary action
    • Data entry of all donations via phone, incoming mail, and online
    • Scan all incoming checks for deposit
    • Respond to e-mail questions
    • Be the liaison between the P & R and the ZI teams with the purpose of establishing and maintaining mutual understanding and cooperation between both departments
    • Processing of administrative items in the absence of the Manager and Supervisor, Prayer & Resources
    • Make outgoing phone calls regarding the Zacharias Institute Events or any other ministry related phone campaigns
    • Assist with administrative projects from other departments as approved by the Manager, Prayer & Resources

QUALIFICATIONS:


    • Must be in agreement with and committed to upholding RZIM’s Statement of Faith and Statement of Values, as well as its stated Mission and Vision.
    • Must have excellent verbal and written communication skills coupled with a high level of accuracy
    • Must be able to relate cross culturally and be knowledgeable of all RZIM products
    • Must be self-motivated and see projects through to completion
    • Must have organizational skills and ability to focus on strategic areas of responsibility
    • Must be proactive in problem solving and learning new ideas and procedures that may be required as the ministry grows
    • Evidence of and a commitment to practice a high level of confidentiality
    • Must have computer/data entry skills relative to customer service knowledge
    • Must be a team player and be willing to receive and act on direction.
    EDUCATION AND WORK EXPERIENCE:

    • Any equivalent combination of experience and training that provides the required knowledge and skills mentioned above

Employment Type:  Employee

Employment Status: Full-time, Non-Exempt

Relocation Assistance:  None

If you are interested in applying for a position please submit your resume and complete the RZIM Application for Employment and send these both to [email protected].

Download full job description here (160kb)